FREQUENTLY ASKED QUESTIONS

We’re here to make your experience thoughtful and effortless. Below are some common questions our customers ask. If you need anything else, don’t hesitate to reach out.

Q: How long will it take to receive my order?
A: Orders are processed within 2–3 business days. Standard shipping typically arrives within 5–7 business days. Custom orders (like Monogrammed Suites) may vary—we’ll confirm estimated timelines personally.

Q: Do you offer gift wrapping?
A: Yes! Many of our items include elegant gift-ready packaging at no extra charge. If you'd like special wrapping for a custom order, just leave a note or reach out to us.

Q: Can I personalize an item?
A: Absolutely. Our Monogrammed Suites options allow you to add initials, names, or special details. Visit the page to get started.

Q: What is your return policy?
A: We offer a no-hassle return policy within 30 days of purchase. Custom items are final sale unless they arrive damaged. 

Still have questions?
We’re here to help. Contact us or send a message via the chat icon at the bottom of your screen.